VitalBodyWorks is committed to providing a relaxing atmosphere. The following Policies are intended to enhance everyone’s experience with us.
· Services will begin and end on time as a courtesy to the next guest
· As a courtesy, our software confirms all appointments. 24 hrs and 72 hrs. If you have a problem you must speak directly to Clarissa Trives to make alterations or email us no texting is accepted only for booking
· We have reserved time and space especially for you and require 48 hours notice cancellations/rescheduling If less than the required notice is given, we reserve the right to charge 50% for the full scheduled session.
· If for any reason VitalBodyWorks needs to reschedule or cancel an appointment, as much advance notice as possible will be given.
· We are constantly expanding our services to bring you the latest and greatest. Although we make every effort to keep our website and spa menu updated, please note that prices and services are subject to change at any time.
· VitalBodyWorks accepts Visa, Master Card, Discover, Email Transfer cash and personal checks.
· A $25 fee will be assessed for returned checks.
· VitalBodyWorks gift cards are not redeemable if reported as lost or stolen. Donation certificates are non-transferable.
· All service sales and gift card sales are final.
· Retail items can only be refunded if unused, in its original packaging, and presented with a receipt within 14 days of purchase. In some situations, a restocking fee will be charged.
· Refunds will be issued in Store credit only. Store credit must be used the same day as the return.
SPECIAL CONDITIONS POLICY:
· Please notify our Spa Coordinator Clarissa Trives before reserving your treatments if you have high blood pressure, special physical concerns, diabetes, or are pregnant.
OTHER TIPS FOR YOUR VISIT:
· Remember to rest and drink water before and after any body detoxification therapy
· hour street parking meters are available in front of the clinic or visit the St. Lawrence Drive with is free.
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