Clinic Policies

VitalBodyWorks  is committed to providing a relaxing atmosphere. The following Policies are intended to enhance everyone’s experience with us.



·         Services will begin and end on time as a courtesy to the next guest

·         As a courtesy, our software confirms all appointments. 24 hrs and 72 hrs. If you have a problem you must speak directly to Clarissa Trives to make alterations or email us no texting is accepted only for booking


·         We have reserved time and space especially for you and require 48 hours notice cancellations/rescheduling If less than the required notice is given, we reserve the right to charge 50% for the full scheduled session.

·         If for any reason VitalBodyWorks needs to reschedule or cancel an appointment, as much advance notice as possible will be given.

Groupons, Living Social Coupons-  Appointments are from Monday- Thursday by appointment only. Saturdays and Sundays are an exception if you are looking for these days please call direct and we will give you the same coupon price. we originally listed. We do not take Groupon as we treat one person at a time. 

Current Clients that buy a Groupon please realize that business can't survive on this method of marketing. If you see something you like that we offer to call us and we will certainly let you try it we have no problem with that.  That way we can keep providing you exceptional business.


·         We are constantly expanding our services to bring you the latest and greatest. Although we make every effort to keep our website and spa menu updated, please note that prices and services are subject to change at any time.



·         VitalBodyWorks accepts Visa, Master Card, Discover, Email Transfer cash and personal checks.

·         A $25 fee will be assessed for returned checks.

·         VitalBodyWorks gift cards are not redeemable if reported as lost or stolen. Donation certificates are non-transferable.


·         All service sales and gift card sales are final.

·         Retail items can only be refunded if unused, in its original packaging, and presented with a receipt within 14 days of purchase. In some situations, a restocking fee will be charged.

·         Refunds will be issued in Store credit only. Store credit must be used the same day as the return.

This website and all content available on this website are provided without warranties of any kind, either express or implied, including without limitation warranties of title or implied warranties of merchantability or fitness for a particular purpose. You acknowledge, by your use of this website, that your use of this website is at your sole risk, that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with your use of this website, and Vitalbodyworks shall not be liable for any damages of any kind related to your use of this website.


VitalbodyWorks reserves the right to update or modify these Terms & Conditions at any time without prior notice. For this reason, we encourage you to review these Terms & Conditions whenever you purchase products from us or use our website.

Vitalbodyworks' is not responsible for how the product purchased is used. We do not accept refunds or exchanges.

 Vitalbodyworks specifically disclaims any and all warranties with respect to any and all products sold or distributed by them, the safety of suitability of such products, or the results obtained, whether expressed or implied, including but not limited to, any warranty of merchantability or fitness for a particular purpose and or any other warranty. Please contact the manufacturer directly for such complaints.

Except for any warranties that are expressly made in writing with respect to a particular product, all products are sold without warranties or representations of any kind, either express, implied or statutory, including but not limited to warranties of title, non-infringement, or implied warranties of merchantability or fitness for a particular purpose, VitalBodyWorks hereby disclaims any such warranties to the fullest extent permitted by law.

As the purchaser, you assume all risk and responsibility whatsoever for any and all losses or damages to persons or property including consequential damages arising from the use of any product or service purchased from this website, whether or not occasioned  Vitalbodyworks negligence or based on strict product liability or principles of indemnity or contribution Vitalbodyworks does not assume or authorize any person or entity to assume any liability on behalf of Vitalbodyworks connection with the use of any product or service.


·         Please notify our Spa Coordinator Clarissa Trives, before reserving your treatments if you have high blood pressure, special physical concerns, diabetes, or are pregnant.



·         Remember to rest and drink water before and after any body detoxification therapy

·         hour street parking meters are available in front of the clinic or visit the St. Lawrence Drive with is free.

Policy and Procedures  for Vital Body Works

The Only NATURAL Holistic  Day Spa in Port Credit providing Skincare and Body